Swim lane maps are used to defining of the process bottlenecks and overloaded resources. These lanes add another layer of organization. Using swim lane process maps for managing a project helps to provide a greater understanding of all the moving pieces on a project. " Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Process mapping is a graphical presentation with illustrative descriptions of tasks' accomplishments. Source: Different types of Process Maps. A swim lane map has three elements: time, people (or job functions), and tasks/processes. ”. A swimlane (also known as swim lane) diagram is a type of flowchart. It can be arranged horizontally or vertically. Using swimlane diagrams to improve process flows Professionals who want to document any business process model or add an extra layer of clarity to process mapping can do so by creating a swimlane diagram. Swimlane Diagram Template. The slides contain 16:9 and 4:3 formats. Swim lane process maps are used for information flows (and to a lesser degree also material flows) that involve different separate entities that are not necessarily working in a linear sequence. Make a swimlane diagram. The actors may be persons, departments or organizations. For a horizontal swimlane diagram, you can widen your columns by highlighting all of the columns that you will need, and then dragging from the boundary on the right side of. The swim-lane process map, a variation of a traditional process map, has the capacity to illustrate the sequence of actions and visualize the interactions/hand-offs between different team players. Users can present the workflows, project & business plans, processes, and similar concepts with this 100% editable free Swimlane template for PowerPoint. Open this template to view a detailed example of a flowchart with swimlanes that you can customize to your use case. You can use this method to explore inefficiencies in a process and make improvements. Note: The. Swim lane process mapping diagram. Step #1: Categorize and label the areas requiring their own columns or lanes in your diagram. The maps arranged on a table where the columns or rows display the actors responsible for the steps. Thus, it’s easy to map out the complete process, the roles, responsibilities, and the inter-dependencies of a given person or group. How to draw: Draw a table of 5 columns for Suppliers, Inputs, Process, Outputs, and Customers. 3 cars/$ d. Explore our amazing collection, to get a professional-looking template of Swimlane Flowchart which helps you create cross functional flowcharts rapidly, in. • Process Flow MapSwim Lane Flowchart Symbols Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The methodology of the Swim Lane Flowchart comes from the field of Lean management and operational excellence,. Flowchart is the most common form of a process map. Blog. Under the "Base Swimlanes on" section, select the criteria that you want to use to create. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Then, add another box to the top of the first box to act as the title section of your swimlane. It can help you to identify and track the different tasks that need to be completed, and it can also help you to visualize the dependencies between tasks. Step 1: Add Swimlane to a Diagram. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. Benefits of process mapping Process mapping is a really simple exercise. Swim Lane Map – A diagram illustrating an incident or operation and a process's subprocesses, hand-offs, and accountable pieces. What are cross functional flowcharts. Step #5: Map the process steps. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Presentation Overview Process Assessment Assessment Criteria Business Process Mapping Process Assessment Research environment Interview stakeholders Collect documents Review data sources Verify information systems. the workflow analysis process itself, specifically the data collection method, process mapping technique, and resulting swim lane diagrams. Compatible with Google Slides and PowerPoint. Easy to change the colors quickly. Step 2 – Map the current state with a Top Down or Swim Lane chart. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. Only now, four cross functional swim lanes have been used to identify who is responsible for each element, decision or data. Using a Cross-Functional flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred. These are represented. 1- Athari alshammari 437004848. Swimlane diagrams, also called cross-functional diagrams, call out the key decisions required to keep a process moving forward. Format the height and width of the cells. The swim lane process map example "Payroll process" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. A swim lane map has three elements: time, people (or job functions), and tasks/processes. So, figure out what the first step in your process is. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swimlane diagrams can uncover duplicated efforts, redundancies, inefficiencies, and bottlenecks. You can start with your company’s business model, value chain or current process hierarchy. Primary Process. Student Registration. The swim lane diagram first surfaced in the ’60s. When & How Process Maps Are Used Swim lane diagrams (also called ‘Rummler-Brache Diagrams’ and ‘Cross-Functional Flowcharts’) are a great way to break-down a process and visualise its steps. How to manually make a swimlane diagram in Microsoft Word. How to manually make a swimlane diagram in PowerPoint. A process that addresses the main value-added activities of an organization. Professionally designed swim lanes in visually appealing slides. A process map is an incredibly useful tool when managing projects. 4. FREE for non commercial use!Scope flowchart. When creating a swimlane diagram, decide how many swimlanes mean by the number of department sections of fragmentation you need in your swim lane diagram software. That’s why you need to know what a swimlane is in project management. Then, add another box to the top of the first box to act as the. Example 9: Business Process Swimlane Diagram Example This is a business process swimlane diagram example. This type of chart shows how processes are carried out within a department, as well as the sequence in which tasks should be completed. Swim lanes is a technique used in process mapping to simplify the work procedure. The diagrams are also useful for communicating a process in chart-form to other people who may. It is possible to visualize the process steps over a timeline. There are a number of choices available, and choosing the right map helps to clarify your efforts. When the shape is contained in the swimlane, the swimlane shows a green highlight. Traditionally, process maps took the form of sticky notes on a. This framework gives you a broad,. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swim lane business process maps are the type of flow charts that show the organization structure. Swim lane process maps make it clear and easy to communicate complex principles on a more intuitive visual level – distinguishing. Swim lane business process maps are the type of flow charts that show the organization structure. Swim Lane Mapping - is a type of process map which is useful when the process spans across multiple teams. The use of Swim Lanes to Simplify the Process. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. The maps arranged on a table where the columns or rows display the actors responsible for the steps. With all client-dependent operations, we put the customer section in the first lane. ”. These have the same UML flowchart symbols used in the low-level process map example. 1. Deployment Flowchart Excel TemplateSwim Lane Diagrams were first proposed by Geary Rummler and Alan Brache. Define swimlanes. A swimlane diagram is a graphical representation of who does what and when in a process. After all, the only person who experiences the whole journey is the patient. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. Its Use. Download this swimlane flowchart template along with more Excel templates for value stream mapping, and many diverse flow charts for continuous. Map multiple locations, get transit/walking/driving directions, view live traffic conditions, plan trips, view satellite, aerial and street side imagery. Nine parties, including the patient, were involved in the process. A swimlane diagram not only depicts steps in the process but also separates each unit within the organization, diagramming interaction between different departments and providing a high-level view of the flow of control in a given process, and therefore the. Choose one of the following processes and develop a detailed swim lane process map: (i) service at a car wash, (ii) an in-store ordering process at a coffee chain or fast food chain (iii) an in-store ordering process at a cafe in the Student Union. Stop bullying right away 2. Remember, you’ll need to use specific shapes and text. On you next project, try using swim. Step 5 – Add the material flow. A Swimlane or also known as a Cross-Functional flow chart has the same level of detail as a detailed process map but it’s presented in functions or swim lanes with each column or row (depending on design) will be an individual function. Go to the Insert tab, click Shapes, and add a large rectangle to your slide. . Business process reengineering (BPR ) is designed to change an existing process in an incremental fashion. 100% customizable slides and easy to download. Un diagramme swimlane est un organigramme qui indique le rôle de chaque intervenant dans un processus. Phases divide the steps vertically. Example 4: Date Engineering BPMN. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Draw a long arrow if the next action is in the other swim lane; Add a process. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Remember, you’ll need to use specific shapes and text. Thus, you will make sure that the connecting arrows stick to the shapes if you need to change the position of the shapes later. Drag to move them or change their size, and drag process step shapes into them to build the flowchart. Example 3: Employee Recruitment Process. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 1. ConceptDraw PRO diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 1. Swim Lane Mapping is an approach to studying complex, cross-functional workflows. Prepare your document. This first step is a natural top management activity – later steps should involve the people that will do the work. , Mapping creates a common understanding of process activities, their results, and who performs the steps. This is an illustration of a fast-foot swimlane. Outline the tasks which must be completed together. Then add some information about the steps (like cycle times, number of workers, etc. 5- Raneem Alrashoud 437004461. 21, a box has been drawn around multiple parties. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. Detailed sub-process map Swim-Lane flow chart. They are great for mapping the flow of steps, decisions that need to be made etc in a process. The example to-be process map is based on a fictional council example of a holiday recording process. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. The swim lane process map example "Payroll process" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. outputs/inputs. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. An AS IS map shows a current state that can be improved, whereas a TO BE map shows the desired state of the process, which is often a hybrid of the best of the AS IS and the new future state. This is because each group of participants is recorded separately and the time taken. Learn how to reference charts and graphs in your documents here. Process mapping consists of a collection of tools and methods used to understand an organization and its processes. A swim lane diagram, or swim lane process map, is an element used in mapping process workflows. Multicolor Swim Lane Process Flow PowerPoint Template. Swim-lane flowcharts have been around longer than all of us under many names including swimlane diagram, functional band, multi-column chart, process flowchart, business process management chart, visual process mapping, and process workflow mapping. It has 4 lanes: IT, Change Manager, Process Analyst and Everyone (anyone in the company can start an improvement process). Swimlane. 1. Do more with Bing Maps. What Is Swim Lane Mapping? Making improvements in complex, cross-functional business processes can be challenging. Insert a rounded rectangle on the top of a swim lane to visualize start point and name it; Add a connection. Include the words “Start” or “End” within the shape for clarification. I like it as a tool to communicate to the sponsor early on in theA detailed process map contains the exact steps, the exact inputs, outputs, metrics and the exact people that are needed to execute the process. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 4. You might decide to use the Swim Lane Business Metaphor PowerPoint Model to: Describe the Roles involved in a certain stages of a process. Slides are available in different nodes & colors. Single-factor productivity. 21 shows the swim lane process map for a patient under going a lumpectomy (the surgical removal of a small tumor from the breast). How to Create a Swim Lane Map. For many indicating that two or more par- ties were involved in the step For example, the "surgery. From the Shapes window on the right, add as many bands as you need. Draw an arrow from one shape to another and move the connecting points until they turn green. Before moving forward, format the height and width of the cells; for the horizontal diagram, wide the columns included in the chart by dragging the boundaries of the columns to the right side up to the desired extent. Opportunity Swimlane Flowchart Example. It visualizes the process flow for meeting a new client. 0. A swimlane diagram (also sometime called a cross-functional diagram) documents the steps or activities of a process flow or workflow. Use Swimlane Flowchart PowerPoint Template Presentation. The entity can then work towards ensuring its processes are effective (the right process is followed the first time), and efficient (continually improved to ensure processes use the smallest amount of resources). Use this guide and make your own swimlane diagram for free today! A swimlane diagram is a type of flowchart that outlines who does what in a given process. <br>The swim lane business process map template for. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. Click the Cross Functional Flowchart template, and then click Create. Define the timeframe within which these tasks must be completed. Swim Lane Diagram - Recruiting Process. Swimlane diagram software. Edit this example. Compatible with Google Slides and PowerPoint. A Swim lane map was a process map that separates process into lanes. Process Map "Swim Lane" Flowchart. Open a new Word document and change the default page layout from “Portrait” to “Landscape” to make more room for a diagram with horizontal lanes. Generally, it helps us understand ‘who does what when’. Benefits of process mapping Process mapping is a really simple exercise. You can easily edit this template using Creately's flowchart maker. Microsoft Visio. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Swim lane process mapping 5. A widget-making company shows each step; from receiving an order for a widget, through widget delivery. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Grab our swimlane diagram template so you can jump into the pool right away. How to draw: Draw a table of 5 columns for Suppliers, Inputs, Process, Outputs, and Customers. Very fast video on how to create and use a Swim Lane Process MapA swim-lane flowchart is one type of process flowchart. What does mapping do? Nothing to do with external. This cross-functional flowchart sample represents the payroll process mapping. Swim Lane Process Map for a Medical Procedure Figure 4. Once added, you can double-click its label, and change the caption. Rename the shapes. Fast Swimlane Diagram tool to draw Swimlane Diagram rapidly and easily. com Learn the history, benefits, and steps of swim lane diagrams, a versatile chart that allows you to easily visualize each step of a process and who is involved. Source 5. 87, 50. The format includes a section for a Swim Lane Map, the process’ information artifacts and documents, and the details of the time it takes for each activity and problems identified. C) delay. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Determine the lanes for the process. Example 2: Business Process Swim Lane Flowchart — Approvals. You can use this to: Identify the most important elements of a process before you create a more detailed map. It is (your question) mean, that 3 roles (performers) do the same activity at the same time and produce "something". Create a swimlane diagram in Lucidchart and help your organization get stuff done. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Our software can be used in live facilitated. What is a swim lane process map and why should we use them? Slide 5 Like all process maps, a swim lane process map helps us unravel and clearly document the steps involved in a workflow, decisions that need to be made, how the process starts and when the process ends. Provide a consequence to the bullies Imitation of others Attention deprived at home Victim of bullying Gaining the feeling of power and strength To avoid be bullied themselves. These lanes on a process map represent a person or department. We recommend changing the page orientation to Landscape mode so you have more room to work with. Easy to change the colors quickly. The more stakeholders involved in a project, the easier it is for roles to blend into one another and for responsibilities to get jumbled up. 1. Excel Process Map for Basic Flowchart Template 9. The actors may be persons, departments or organizations. The maps arranged on a table where the columns or rows display the actors responsible for the steps. The Office Timeline add-in for PowerPoint will help you edit it with just a few clicks. Productivity. This slide is designed with a creative design with a text area. As an advanced flowchart software, VP Online's swimlane diagram tool helps you create swimlane diagram quick quickly and easily. Like a flowchart, it diagrams a process from start to finish, but it also divides these steps into categories to help distinguish which departments or employees are responsible for each set of actions. Step 3: Start Showing the Process using PowerPoint Shapes. "Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business. It organizes information in lanes or columns, assigning each lane to a specific role or department, making it easier to. •Help identify time traps—which processes take the longest—as wellSwim lanes; Artifacts; At first, it might be wise to start designing your diagram with key elements (Figure 2) and add to them further to keep the process understandable for all participants. An arrow in a process map represents a: A) move activity. Select and delete the default text boxes on the slide that opens. Only the things that they are responsible for should end up here. The approach we use for defining ATOMs we call ‘swim-lane mapping’. Putting it all together. The responsibility lies with the system, and the head of operatio. ClickUp Process Flow Template 8. 75 included with membership ** Join us for lane swimming at McKinnon Pool. Edit this example. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. io. Each ‘swim lane’ represents a different role or department, clearly showing responsibilities and interactions. Super simple. The Free Swimlane Diagram Template for PowerPoint carries two swim lane diagram designs: horizontal & vertical layouts. D) 53. Click the Cross Functional Flowchart template, and then click Create. swim lane process map. About this template. Process flow diagrams document or improve a. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Swimlane diagrams focus on resolving inefficiencies, collaborating with anyone involved in a process, and identifying responsibilities between employees and departments. You can use them to plan new processes or optimize existing ones. This is a typical example of Creately’s support process. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Map the process steps at the bottom of your map, from left to right. You know, I like the process map as a tool to kind of level set for the project team. Study with Quizlet and memorize flashcards containing terms like Which tool should be used to track the movement of a customer's complaint from one department to the next until it is resolved? A) data flow map B) swim lane map C) process map D) entity map, What is the main difference in the. As mentioned above, the swim lane flowchart can be used to set forth the process of accepting student applications. Essentially a cross-functional flowchart, a swim lane. Wikipedia] The business process map example "Swim lane diagram - Payroll process mapping" was drawn. Find your starting point. This diagram was created in ConceptDraw DIAGRAM using the Swim Lanes library from the Business Process Mapping solution. 21 shows the swim lane gping a lumpectomy (the map for a patient under- the breast), Nine parties, including the patient, were involved in of the steps in Figure 421, a bos has been process. Swim lanes in project management typically depict a business process from start to finish. How detailed you need to get depends on the process at hand. 3- Ashwaq Alshamari 437004457. On you next project, try using swim. The swim lane process map example "Payroll process" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. •Consider use of process mapping as a tool to support partnership and engagement. This example shows a Process Flowchart that can be used for the explanation the process, analysis, re-engineering, presentation or documentation needs. In a swimlane diagram, we create a lane for each role in the. The Agility System contains a process mapping tool that doesn’t involve brown paper and coloured stickies. Also known as swim lane diagrams, a cross-functional map defines the connections between steps of a process and identifies the people or systems that participate in the process. The process map swimlane diagram enables you to delineate all the stages of a project, roles, responsibilities, and interdependencies of a given person or group involved. Swim Lane Diagrams are also called Rummler-Brache Diagrams and Cross-Functional Flowcharts. Swimlane process maps are used for planning, documenting, and modeling processes. The swim lane process map divides the process map into different departments or teams. swimlane flowchart template powerpoint swim lane template template Swimlane Flowchart Template Excel Excel Flowchart Template Media Plan Flow Chart Download template Process Map Template Excel 6 Swim Lane Diagram Template Excel ExcelTemplates template Swimlane Flowchart Template Excel. Slide Team PowerPoint Business Improvement Process Map Template 10. Set the start point of the process. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. The difference between a normal flow chart and the swim lane diagram, is that the latter shows exactly who needs to do what in a process. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. They are ideal for process mapping, project. Using a swim lane diagram to map out business functions make the processes involved much more straightforward. Swimlanes add clarity to diagrams and make them more readable. It can also be used by companies for looking at applications and choosing between potential candidates. To change shape colors in your swimlane PowerPoint, click on one of the shaded process steps to select it. It could be a customer placing an order or the team receiving requirements from a client. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Prepare your document. What’s more, you will be able to see how the whole team interacts and avoid overlapping activities or bottlenecks in the process. 6 Process Maps You Should Know & How to Choose the Right One. Create. Verify the SIPOC diagram with project head and other stakeholders. The corresponding lanes each illustrate a. There are three lanes in the diagram. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. The Swim Lane Process Map is just one of the many tools used in Six Sigma, and it's particularly helpful for identifying and visualizing the steps involved in a process. A common practice in process modeling is to employ a visualization technique called swim lanes. Prepare a new document. Typically, Process Maps work better when working with office processes where decision making and information handoffs are more important. øóŠ¯K -§$¸,Çå¥b³Ÿ¿§µŠg õ’¢£^c@Ø ¦µà sØO 2ý0—Áj !*‹1vƵ=À [*ä=Û ¬t·ø O!¸cÆÝ. Mapping out the steps that groups / departments undertake can help to identify problems and areas of inefficiency. Show full text. Discover what took place 3. A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes. Typically a Swimlane is done in a group , just to make sure that everybody can visualize. , all the process steps within a swim lane are owned and performed by that particular role or department). A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; howe ver, a swim lane. Swim lane business process maps are the type of flow charts that show the organization structure. The maps arranged on a table where the columns or rows display the actors responsible for the steps. The improvement team discusses high–level process steps first, and then, each team member is asked to document his or her own individual work steps. Several different types of process maps are used during a Six Sigma project. 4. Verify the SIPOC diagram with project head and other stakeholders. In a swim lane process map, time flows from left to right; the process crosses lanes as it traverses departments on its journey from. If so, it’s wise to note this before you begin actually creating the map in a later step. Each lane in the diagram (think lanes in a lap pool) represents a department or team member responsible for bringing a design to life. Utilize mind mapping software to create your process map . map a cross functional process. Start diagramming a process using one of our swimlane diagram templates. . However, using a purpose-built tool instead will make process management easier because:PK !í4Šú b [Content_Types]. # to denote that this is the. F. DRAW ARROWS between cards to show the process flow. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. Simply start with a swimlane flowchart template, and then drag-and-drop the flowchart symbols to the Swimlane. When the end-user places an order and pays for it in the initial stage, the. Creative Swimlane Diagram Shapes PowerPoint. First, open a new Word document. An experienced user spent 15 minutes creating this sample. 1. Jira Swimlanes can be created using the following steps: Click on the "Board Settings" button, which appears in the top right corner. Swimlane Diagram Template - 6 Swimlanes. Next, define the participating entities for the process. Based on the analogy of lanes in a pool, a swimlane diagram places process steps within the horizontal or vertical “swimlanes” of a particular department, work group or employee, thus ensuring clarity and accountability. The process map is then drawn so that each unit’s steps in the process occupy a single. What Is Swim Lane Mapping? Making improvements in complex, cross-functional business processes can be challenging.